01 Who we are
HisabRakh ("HisabRakh", "we", "us" or "our") provides a personal-finance, budgeting and bill-splitting mobile application and related services (the "App" or "Service"). This Privacy Policy describes how we handle your information when you use the App on iOS or Android, or visit our website.
For the purposes of the EU/UK General Data Protection Regulation (GDPR), HisabRakh is the data controller of the personal data described here. If you have any questions, contact our privacy team at privacy@hisabrakh.com.
02 Data we collect
We collect only what we need to make the App work. We do not sell your personal data, and we do not run banner or interstitial advertising networks that profile you.
Information you provide
Information collected automatically
- Device & app data — device model, OS version, app version, language and crash diagnostics, used to keep the App stable.
- Usage data — anonymised, aggregated events (e.g. "an expense was added") to understand which features are useful. This is not linked to your financial entries.
- Identifiers — a randomly generated installation ID. We do not use advertising identifiers for cross-app tracking.
03 How we use your information
- To provide core functionality — recording expenses, splitting bills, calculating balances, budgets, goals and loan ledgers.
- To sync and back up your data securely across your devices.
- To send service communications you've enabled, such as bill reminders and settle-up notifications.
- To keep the App secure, prevent fraud and abuse, and debug crashes.
- To process subscriptions and provide customer support.
- To improve the App using aggregated, de-identified analytics.
We do not use your financial entries to build advertising profiles, and we never sell or rent your personal data to third parties.
04 Legal bases for processing (GDPR)
Where the GDPR applies, we rely on the following legal bases:
- Performance of a contract — to deliver the Service you signed up for (your account, sync and core features).
- Legitimate interests — to secure, maintain and improve the App, balanced against your rights and freedoms.
- Consent — for optional notifications and any non-essential analytics; you can withdraw consent at any time.
- Legal obligation — where we must retain or disclose data to comply with applicable law.
06 Storage, security & retention
We protect your data with industry-standard safeguards including encryption in transit (TLS) and at rest, access controls, and regular security review. No method of transmission or storage is 100% secure, but we work hard to protect your information.
Retention. We keep your personal data for as long as your account is active. When you delete your account, we permanently erase or irreversibly anonymise your personal data within 30 days, except where we must retain limited records to meet a legal, tax or accounting obligation, or to resolve disputes.
Where data is shared in a group or loan with another person, deleting your account removes your personal identifiers; entries needed to keep their balances accurate may be retained in an anonymised form ("a former member").
07 Your rights
Depending on where you live (including under the GDPR and the California Consumer Privacy Act), you have the right to:
- Access a copy of the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data ("right to be forgotten").
- Restrict or object to certain processing.
- Port your data — export it in a portable format.
- Withdraw consent at any time, without affecting prior lawful processing.
- Not be discriminated against for exercising these rights.
You can exercise most of these directly in the App (Settings → Account & Data → Export / Delete) or by emailing privacy@hisabrakh.com. We respond within 30 days. You may also lodge a complaint with your local data-protection authority.
08 Account deletion
You can delete your account and associated personal data at any time:
- In the app — Settings → Account → Delete account.
- On the web — submit our Request Account Deletion form.
We confirm the request, then permanently erase your personal data within 30 days as described in Section 6. Some anonymised, aggregated statistics that cannot identify you may be retained.
09 Children's privacy
HisabRakh is not directed to children under 13 (or the minimum age of digital consent in your country). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
10 Third-party services
We use a small number of trusted providers, each acting as a data processor under contract:
- Cloud hosting & database for sync and backup.
- Push-notification delivery (Apple Push Notification service / Firebase Cloud Messaging).
- Privacy-respecting, aggregated product analytics and crash reporting.
- Apple App Store and Google Play for subscription billing.
These providers may process data outside your country; see Section 11. Their use of information is governed by their own privacy policies.
11 International data transfers
Your data may be processed in countries other than your own. Where we transfer personal data out of the EEA, UK or other regulated regions, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.
13 Changes to this policy
We may update this policy to reflect changes in our practices or the law. We'll revise the "Last updated" date above and, for material changes, notify you in the App or by email before they take effect. Continued use after an update means you accept the revised policy.
14 Contact us
Questions, requests or complaints about privacy? We're here to help.
Email: privacy@hisabrakh.com
For data-deletion requests, use our online form.